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PMP Exam Prep

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Pregunta:

The monies spent to recover from not adhering to the expected level of quality. Examples may include rework, defect repair, loss of life or limb because safety precautions were not taken, loss of sales, and loss of customers. This is also known as the cost of nonconformance to quality.

Autor: Mitch Palmer



Respuesta:

Cost of poor quality


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