Herzberg's two-factor theory of motivation

(HR framework) This model is much like Maslow's, with Herzberg dividing people's needs into two groups: hygiene factors and motivators. Hygiene factors remove dissatisfaction: job security, salary and benefits, leadership style. These are external aspects of work and correspond to the lower levels of Maslow's model. Motivators create positive feelings and commitments: personal development, attention etc. These are internal aspects of work and correspond to the higher levels of Maslow's model. The Herzberg two-factor theory of motivation can also be illustrated in a matrix: