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level: Level 1

Questions and Answers List

level questions: Level 1

QuestionAnswer
naturalistic decision makingExperts make decision by time pressure, stress, dynamic conditions, ambiguous information and ill-defined goals.
Mental templates, formed from past experience and expectationsSchema (Perceptual Cycle Model)
doing somethingAction (Perceptual Cycle Model)
Information existing in the worldWorld (Perceptual Cycle Model)
making decision based on knowledge of that made sense at the time given their goals, understanding of the situation and focus of attentionLocal rationality
ways to optimize decision makingdecision aids
what is a checklistlist of items to be done and used as a reminder
learning technique that aids information retention in humanMnemonics & acronyms
development of expertise in decision trainingdeveloping cue & pattern recognition strategies
How to use designeffective ways to design for decision making is leverage people's natural behaviors and decision making strategies
Person view: counter measuresremove bad apples from system
successive layers of defensesorganizational influences
System view: counter measuresalign authority with responsibility
error proofing a systemmistake prevention
force user not to errmistake prevention
immediately determine when a mistake has been made due to indications in system, effective corrective actionmistake detection
preventing the influence of mistakesfail-safe
reduce ambiguity, streamline processes and reduce complexitywork enviornment