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level: Key Performance Indicators

Questions and Answers List

level questions: Key Performance Indicators

QuestionAnswer
Percentage Of Market Sharea proportion of a business's total sales, compared to the total sales the industry, expressed as a percentage.
Net Profit Figuresthe amount remaining after total expenses and tax are subtracted from total revenue earned over a specific period of time
Rate of Productivity Growthis the increase in outputs produced from a given level of inputs over time
Number of Salesthe measure of the total amount of goods or services sold in a specific time period.
Number of customer complaintsthe number of customers who notified the business of their dissatisfaction over a specific period of time
Rate of Staff Absenteeismare the average number of days employees are not present when scheduled to be at work for a specific period of time
Level of Staff Turnoverthe percentage of employees that leave a business over a specific period of time and must be replaced.
Number of workplace accidentsmeasures the amount of injuries and unsafe incidents that occur at a work location over a specific period of time.
Level of wastageis the amount of inputs and outputs that are discarded during the production process.
Number of website hitsis the amount of visits that a business’s online platform receives over a specific period of time.