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level: Quality

Questions and Answers List

level questions: Quality

QuestionAnswer
identify different methods of qualityquality inputs quality control quality assurance quality management quality circles quality standards benchmarking
describe quality inputsensuring all inputs are of the highest standards this includes high quality raw materials, well trained staff and up to date and well maintained machinery
describe quality controlchecking the product for errors at the end of the production process
describe qualtiy assurancechecking the product at regular intervals throughout the production process, allowing for mistakes to be spotted earlier and then reworked back into the production process
describe quality managmenta whole organisational approach where the aim is that every part of the business is of the highest standard with zero errors and inefficiencies
describe quality circleswhen groups of production workers meet with management to discuss ways to improve the production process
describe quality standardsapplying to have your product checked against an industry standard in order to receive a symbol or seal of approval on your packaging such as BSI Kitemark or Red Lion on Eggs
describe benchmarkingcopying the production techniques of ones industry leader
what are the advantages of good quality?higher prices can be charged customers will be more satisfied the business will develop a positive reputation employees will be motivated by seeing a quality product being made
what are the disadvantages of qualityit will be more expensive to have high quality inputs quality inputs don't guarantee quality outputs extra checks during production can be time consuming competitors may find other ways to gain market share such as lowering their prices