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level: Communication in the Business

Questions and Answers List

level questions: Communication in the Business

QuestionAnswer
What does Communication means, In business terms?-Communication is how the Information is said between the Stakeholders [ah] -Internal Communication is how Messages are send and received by Employees -Organisation Structure impacts the Communication Methods in the Business
What are the Different forms of Written Communication-Emails -Memos -Letters -Reports -Texts
Evaluate Emails [Communication]-Emails are Quick and Easy ways of Communicating messages -Information however, might Overload easily [Teachers get his a lot]
What is Verbal Communication-This is the Face-Face Communication like Phone Calls, Meetings/Presentation -Tall Organisation Structure have this type of Communication slow [too many layers] -Flat Organisation Structure have this type of Organisation has an Motivating way. Subordinates can talk to the Managers and even the Directors easier. [Less layers]
What are the Most effective things in a Verbal Communication-Be Clear -Simple -Sort the Tone -Detailed -Listener
Evaluate Social MediaMost Businesses use Twitter and Facebook, to Operate their Business. There are some others apps like Linkedln -Social Media has around 2-3 Billion Potential Customers International -Social Media allows the Data Collection of Users -Not Expensive to set up, and hard to Manage. This is Suitable -Can be used for Internal Communication -Feedback from Customers are easy to gain Access of -Can share Texts and Images
Evaluate Websites-Collection of Web Pages -Can connect with Users -Businesses have usually an Online Presence via a Website -Can communicate with Customers, Advertise, Sell products and Services and Gain Feedback
Advantages and Disadvantages of Using Websites?Good -Can Access a Global Market -Products can be Promoted. -Operates 24/7 -E-Commerce can Happen -Can support Customers via Online Chat -Is cheaper then other Methods -Feedback can be easily happened Bad -Website may Crash -Some Customers want to have a Face-Face interaction rather than Online -Has to be Updated and Maintained commonly
What does Digital Technology and Digital Communication mean in Business Terms-Digital Technology; Businesses use Computer Based Tools, Systems, Devices and Resources to make, store or process Data -It can include Social Media, Multi-Media, Productivity Application, Cloud Computing, E-Commerce and Communication -Digital Communication; Comes with Digital Technology. Uses are Global via Smartphones, Tablets, Desktops, and Video Conferencing. Can also happen through Social Media
Advantages to Digital Communication-Cheap and is being increased a lot [2020] -Data and Messages can be Electronically Stored -Can have Translated Versions -Using Online meetings can save Money and Time -Marketing and Advertising is High Quality
Dis-advantages to Digital Communication-Can be Unreliable. Messages may just not send -Overload in Communication can lead to Delays and Failures -Equipment might not work; Places may not be Connected -Environmental Sides of things concern over the Electronic Transmissions [Health too] -More Training is Involved; Employees has to Check In when not in Work
What is Excessive Communication-This is the Opposite of Insufficient Communication [Staff are Overloaded]
What can Prevent Effective Communication-Type of Language; Can be inappropriate, or hard to Understand -Noise levels; More people speaking can just be Annoying -A lot of Information; Overload in Information makes it more Difficult to prioritise. -Emotion's; Can be difficult to comprehend, Messages may be Intercepted Wrong -Message become Distorted; The Original Message may Lose its Meaning, if it even gets their -Inconsistency; People who have a bad Reputation may just Ignore them or even Blocked