Buscar
Estás en modo de exploración. debe iniciar sesión para usar MEMORY

   Inicia sesión para empezar

level: Stakeholders [Revise]

Questions and Answers List

level questions: Stakeholders [Revise]

QuestionAnswer
What is a Stakeholder?Someone, who has a Interest in the Business and can/be affected by it.
Name examples of Stakeholders-Shareholders -Managers and Employees -Customers -Suppliers -Banks -Trade Unions -Government -Media -Competitors -Local Community
Who are the Internal Stakeholders?-Shareholders -Employees/Owners -Managers
Who are the External Stakeholders?-Competitors -Government -Society -Banks many more...
Who are the Connected Stakeholders[This is Stakeholders who have a relationships based on a Contract] -Customers -Suppliers -Creditors
What are the Different types of Stakeholders Objectives-Shareholders; Return on investment and profits. Can also be growth and the true running of the Business -Managers and Employees; A Salary, Job security, Good working conditions, Promotion opportunities, Job satisfaction, etc... -Customers; Value for money along with Product quality and Customer Service -Suppliers; A stable and long trade with the Business and Financial stability. Can the Business pay the bills? -Banks; Wants the loans payed back at a Interest, Cash flow of the Business and Growth of the Profits [in the Business] -Government; Taxes, Growth of the Business for Jobs and making sure it follows the Rules -Local Community; Success of the Business, to create Jobs and make sure it abides by the Local Laws [Noise regulations etc]
What are the Conflicts of Different Stakeholders?-Cut jobs = less costs; Shareholders and Banks support, while Employees and the Local Community don't -More shifts to increase the Factory Capacity; Management, Customers and Suppliers support this, while the Local Community doesn't -Better machinery to replace human jobs; Customers and Shareholders support this, Employees don't -Higher selling prices, to get more Profit; Shareholders and the Management support, Customers don't
What Influence do Stakeholders have?-Strike; kind of a last resort, but can work -Negotiation; Suppliers [eg] may try to gain better terms and conditions -Voting; Shareholders [eg] may vote on Business Decisions -Refuse to Co-operate; Employees [eg] may not work correctly and ignore the rules if the changes was horrible