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level: Level 1

Questions and Answers List

level questions: Level 1

QuestionAnswer
why is it important to have social interactionsneed to belong
Infants prepared for relationshipspreferences for faces
reasons to be in a relationshipcompany
what is a relationshipsocial connection
factors influence quality of relationshipstrust
influence on how we relatewho we are(personality)
4 selvesopen self(known by everyone)
open selfgender
hidden selfpolitical views
blind selfticks/manerisms
unknown selftime of death
growing in self-awarenesslisten to others
personalityaffects how we think,feel and behave in our relationships
big 5 personality modelneuroticism *tendency to easily and strongly experience negative emotions(anxious,nervous,sad,tense)
research on personality and relationshipshigh neuroticism=lower relationship satisfaction
self-conceptsubjective,filtered through own perceptions
self-esteemhow valuable you think you are
increasing self esteembeware the imposter phenomenon *feeling like you don't belong
interpersonal communication apprehensionfeeling of fear or anxiety about a situation in which a person must communicate
managing apprehensionacquire communication skills and experience
perceptionprocesses of becoming aware
intrapersonal managementbeing other-oriented
impression managementprocess you go through to create the impression you want others to have of you
diversitycommonplace in our society
culturelifestyle of a group of ppl passed through socialization,not genes
enculturationprocess of culture transmission from one generation to another
acculturationprocess by which a culture is modified through exposure to another culture
how cultures differorientation
individual cultureindividual goals most important
collective culturegroup goals most important
high-context culturecommunication is in the context of the person and their environnment
low-context cultureinformation is explicitly stated
politeness strategiesappear likeable
establishing credibiltycompetence
self-monitoring strategiespresenting a positive image
influencing strategiesinformation is power
how to be liked wikihowlisten to others attentively and actively
masculine culturemore traditional gender
feminine cultureboth men and women
low ambiguity tolerantavoid uncertainty
high-ambiguity-tolerantaccept uncertainty
long-term orientationimportance of future
short-term orientationfocus on past and present
indulgentemphasize gratification of desires
Restraintlimit gratification
directnesssome emphasize politeness and positive public image rather than literal truth
emotional expressionemotions not always expressed in order to keep harmony,may cause resentment
conflictviolations of collective norms vs individual norms
ethnocentrismtendency to see others and their behaviours through our own cultural filters
improving intercultural communicationrecognize and reduce your ethnocentrism
genderpsychological orientation
how women communicatecommunicate to build relationships,build rapport
how men communicatecommunicate to report
emotions men and womenexperience emotions similarly
women emotionstalk about feelings more
men emotionsanger
conflict in gendercan rise from gender differences
women in friendshipsself-disclose more detail
men in friendshipsdon't view intimacy as quality of friendships
interpersonal communicationinterdependant
forms of communicationsynchronus(face to face)
5 elements of communicationsource and receiver
source and receiververbal and non-verbal
channelmedium through message is passed *auditory,vocal,visual,tactile,chemical
noiseanything that interferes with receiving a msg
contextphysical(tangible,concrete environment)
competent communicatorthinks critically and is mindful
why we should listenhelps us connect with others
how genuine listening is different from regular listeningwe put ourselves in their shoes,listen for emotions/feelings,what they want or need(genuine)
why is it hard to listenso much noise going on in our minds,have to listen to ourselves first before listening to others
benefits of listeningget to yes more often